Privacy

What we keep

Only what 1folder needs to work:

• Your account: your email address and the name you give.
• Your spaces, folders and files, with every version of each file, so you can go back.
• What you write about your files (“About this file”), your comments, and the links you share.
• A history of changes: who changed what, and when.
• Your connections to AI apps: which app, which spaces or folders it can see, and whether it can only view or also edit. Also the keys you make for scripts.

AI apps see only what you allow

An AI app gets into 1folder only after you press Allow, and then only the space or folders you picked, at the level you picked (view, or view and edit). Every request it makes is checked against that.

When you remove a connection, the app loses access at that moment, not later.

What an AI app does with what it reads is up to that app and its own terms. 1folder has no AI inside it and sends your files to no AI app you haven’t connected.

Where your files live

Your files and everything about them are stored on servers we run, or in storage we rent for them. Uploaded web pages and other uploaded files are shown from a separate address, so they can’t reach your sign-in.

A file is private to you and your connected AI apps until you turn on “Anyone with the link can view” for it. Turn it off and the link stops working.

Other services we use

Sign-in codes are sent by email through an email delivery provider, which sees your email address and the message.

If you sign in with Google, Google tells us your name, email address and profile picture.

We don’t use advertising or tracking services.

We count page views with Umami, which runs on our own server and uses no cookies. Before a view is sent, your browser takes out link and invite codes, the ids of your spaces and files, and file names, so it never learns what you keep.

What we don’t do

• We don’t show ads.
• We don’t sell or rent your data to anyone.
• We don’t train AI models on your files, and we don’t let anyone else do it.
• We don’t read your files, unless you ask us to help with a problem or the law requires it.

Cookies

We use one kind of cookie: the one that keeps you signed in. It lasts 30 days and is renewed while you use 1folder. There are no advertising or tracking cookies.

Your browser also remembers a few display choices, like gallery or list view. They stay on your device.

Logs

Our servers keep short technical logs (such as the time and the address asked for) to keep 1folder working and safe. We don’t write file contents, sign-in codes, keys or email addresses into them.

Deleting your data

Items in Trash are deleted for good after 30 days, or sooner when you delete them forever from Trash. A deleted space is kept 30 days in case it was a mistake.

Delete account (in Settings) removes your account, your spaces, files, versions, comments and AI-app connections at once; the stored file contents follow within a day. Copies in our backups are kept for up to 14 days and then deleted.

Questions

Write to [email protected]. If we change this page in a way that matters, we’ll tell you before it applies.